How to fix PUBG Mobile network/Internet error, lag and crashing problems on Android or iOS

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PUBG Mobile

Some PUBG Mobile players are having trouble with strange Internet/Network error message when the game boots on Android or iOS device.

Some other gamers are reporting crashing, not working and lag issues when playing PlayerUnknown’s Battlegrounds mobile.

In this post, we will try to help solving these problems.

How to fix PUBG Mobile network, Internet and server issues on Android or iOS:

Sometimes after launching PUBG MOBILE, you will find yourself being thrown back to the Home screen of your device, as the game cannot progress as it tries to load and make network calls, it seems the game is looking for your location to allow/disallow loading data for your device.

Fix #1: Use a VPN on the device:

” A virtual private network (VPN) extends a private network across a public network, and enables users to send and receive data across shared or public networks as if their computing devices were directly connected to the private network.”

Once the VPN is installed, then you should be in a position where you can load the PUBG Mobile app and have it successfully download all available data and access the game without any random network error messages.

You can start by trying a free VPN:Opera Free VPN is one of the popular ones.

  • Go to Google Play or the App Store and download Opera Free VPN.
  • Once it is open, click the large “Connect” button to connect to the VPN.
  • Run PUBG Mobile again and start playing.

If that did not help, try other VPN apps.

PUBG Mobile internal error

Fix #2: Change DNS for Android and Ios:

  • Head to the Settings App.
  • Select WiFi connection and locate the configure DNS option.
  • Add a new manual DNS server:

     Add either Google or OpenDNS servers :

       – Google DNS:,

       – OpenDNS:,

If this doesn’t fix the PUBG  Mobile internet error, just try again later

PUBG Mobile Crashing, lag and has stopped working errors fix:

PlayerUnknown's Battlegrounds mobile not working and crash fix

You can resolve lag and keeps crashing issues on PlayerUnknown’s Battlegrounds mobile by reducing the number of background processes and stopping or disabling applications that may be interfering with Tencent Games PUBG mobile.

If all of above solutions did not help, a simple trick may be very helpful for fixing PUBG Mobile on iOS and Android: just uninstall then reinstall the game.

Please do not hesitate to leave a comment and let me know if you have any questions or concerns regarding this issue.